As an established business of over six years, and with 30 years’ experience in the trade, at Castle Windows we take genuine pride in bringing your home and garden to life.
As a Check-a-trade accredited window and door fitter in Walsall, you can take comfort in knowing every window, door, conservatory and porch we supply will be ideal for you.
We can manage your project from start to finish, advising you on designs as well as providing the perfect installation, ensuring you receive the very best in local window, door or conservatory fitting. We work closely with all of our clients to ensure the perfect material and style is chosen for you.
Our in-house design service can even superimpose the product on your home, so you can see how it will look before you buy!
Whether you need a fast and efficient call-out for fascias, guttering, soffits, double glazed units or porches, we are readily equipped to take on your job. Our friendly, open approach ensures no stone is left un-turned and every question is answered.
At Castle Windows, we believe your chosen product should be a reflection of you and your home. Every one of our projects is born from the partnership created between you and our designer, working in harmony and extracting the information necessary to bring your design to life. Utilising a personable approach and a professional touch, ensuring you feel right at home while the work is underway is our main priority at Castle Windows.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website.
Complete your details and book a free no obligation appointment for us to discuss your requirements. We will then contact you to arrange an appointment to suit.
We can help advise you on the best product, arrange a free design consultation or answer any questions that you may have.
Simply complete the form below indicating your preferences:
Who are we?
This privacy policy statement sets out the data processing practices carried out through your use of this website by Castle Windows (Midlands) LTD.
We are authorised and regulated by the Financial Conduct Authority FRN 738839. We act as a credit broker, not a lender and offer finance from one lender. Castle Windows is the trading name of Castle Windows (Midlands) LTD.
T: 01922 623444
E : info@castlewindowswalsall.co.uk
If you have any requests concerning your personal information or any queries with regard to these practices please contact us.
Links
This privacy policy only covers Castle Windows website at https://castlewindowswalsall.co.uk/
Information collected
We collect personal information from visitors to this website through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not
store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and
that the messages are understood) which is automatically recognised by the web server.
Use of personal information
We process personal information collected via this website for the purposes of: –
· Identifying potential customers.
· Dealing with your requests and enquiries.
· Providing you with information about products and services offered by Castle Windows
We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.
Cookies
Cookies may be used by us to provide you with customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies may also allow us to make our website more user-friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our website.
We use cookies so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive
a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain
features of a particular website.
For more information about our use of cookies please https://ico.org.uk/for-the-public/online/cookies/
Security
We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
Using your information for fraud prevention
We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering.
Checking your identity
We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search, whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rd parties unless written consent is received from you.
Money Laundering Checks
To comply with Anti-Money Laundering regulations, there are times when the lender will need to confirm or re-confirm your name and address. This is not seen or shared with any other 3rd parties unless written consent is received from you.
How do we manage Special Category Data
In the unlikely event of us receiving Special Category Data as defined in GDPR https://ico.org.uk/for-organisations/guide-to-the-… Castle
Windows will inform you of the receipt of this information to discuss the deletion of this data.
Disclosures
Castle Windows will not disclose personal information to other companies and suppliers as we do not use third parties to process your data.
Internet-based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
Personal Data and your rights
If we collect any personal data from you, you have the right to receive/amend/delete information about the personal data we hold about you. Castle
Windows does not charge a fee for this unless we believe the request is excessive or unfounded. If we refuse a request we will tell the individual why and that
they have the right to complain to the supervisory authority and to judicial remedy. Castle Windows will do this without undue delay and at the latest within
1-month.
If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed to our partner retailer process, then
please contact us so that we can remove your relevant details.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up-to-date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the ‘Last updated’ section below. By using the website after the date we make any changes, you are agreeing to the changes.
Last updated: March 2018
We have been working hard to put processes in place so that they can ensure everyone’s safety when working in your home.
What can you expect
Sales and initial quotes
Survey
What can you do to prepare for installation
To help prevent the touching of your belongings and potential spread of the virus,
Installation
Job completion
Unit I,
Fryers Close,
Bloxwich,
Walsall,
WS3 2XQ
